"Malia is a highly motivated and results-oriented leader/analyst with a strong track record of success in every role she takes on.  Throughout the years we have loosely collaborated until recent in the TAA space where we partnered extremely close on projects; Malia consistently demonstrates exceptional project management skills, setting clear goals, developing comprehensive action plans and establishing well-defined milestones.  Roadblocks and red tape are no match for Malia, she will always find a way to mitigate and carry on with positivity and grace.  She holds herself and her partners accountable to the highest degree in every respect and has been such an amazing partner to me.  I highly recommend her for this analyst role and know she will hit it out of the park if given the opportunity."

- Valerie Miller - 

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"I had the pleasure of co-leading two teams with Malia over the past couple of years. She has consistently demonstrated a strong work ethic, accountability, and excellent organizational skills. Malia is highly self-motivated, always taking initiative to tackle tasks and meet deadlines without needing external prompting. She has a proactive attitude and contributes greatly to the overall efficiency and success of her teams.  I always call Malia my reporting guru, because she is a master with an excel document and loves to build dashboards and reports. I am so thankful to have had her in my corner and that she has shared so much of her knowledge with me. Malia would be an asset to any team she joins, and all these qualities would make her an incredible analyst!"

- Kaitlin Carey -

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"Malia did an amazing job preparing for and focusing on the presentation to Chris and Steve and executed flawlessly during the presentation IMO. She was spending a TON of time on slides and content preparing and helped me and several other peers with content and slides layout. She was on late some evenings getting things in order and even took it upon herself to be the point person on coordinating who was talking on the intro slides and sending out an organized layout of that information to the team. What impressed me the most is how well she led and influenced her peers during this time. She was actively asking them questions about what story they were trying to tell, giving positive and constructive feedback in a professional manner and consistently being a resource to help and guide them through this exercise. If I’m being honest, it felt like she had done this before and was maybe involved in our Strategic presentation we did years back.  Anyway, wanted to take a moment to pass this along, she crushed it and deserves to be recognized".
‐ Mike Zona - 
 

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"My experience working with Malia over the past 2 years has been extremely positive.  She has proven herself to be a values driven leader that is able to balance the needs of the business, our clients and her employees in finding creative solutions.  She is very technically savvy and I have leaned on her multiple times to help, not only create reporting for our business, but do value-add analysis of reporting that has helped us identify opportunities in our business and paths toward improvement.  A specific example of this is the NPS data analysis she worked on in the past year that helped us target key opportunities in service delivery during implementation which resulted in a significant improvement in our NPS results year-over-year.  Malia is always willing to volunteer on projects and is actively engaged in any work effort she takes on.  She’s a great member of the team and we’re lucky to have her in our leadership organization!"

- Darryl Hunt - 

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"Malia is always thinking two steps ahead to be prepared. She is thorough, organized, and extremely considerate of others. She is also incredibly knowledgeable but if there is something she comes across she does not know, she will do all the fact-finding necessary to make an educated decision and/or give quality advice. She exemplifies partnership and truly understands the importance of honesty and communication."- Renee Serifi - 

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"I have had the pleasure of working with Malia in a peer capacity for several years and would proudly endorse her promotion. Malia is a strong leader who truly exemplifies what it means to be accountable. She is comfortable and tactful in her approach to holding her team, her peers and herself accountable to goals, expectations and deadlines. Her organizational and analytical skills are unmatched and have proven to be an asset to our team on countless occasions. She acts courageously when identifying and leading through change and has a proven track record of executing large scale initiatives that have positively impacted the direction of our business. To name a few, these projects include, the creation of intuitive dashboards for front liners to track their blue chip goals in real time, managing proactive year end planning and partnership opportunities across the Online Services organization and building meaningful relationships with partners in SMB and NCO to ensure a seamless implementation experience for our clients. Lastly, Malia is thoughtful with her employees and prioritizes their care each day. She devotes her time to listening and learning from her employees, focusing on their development, and challenging their way of thinking. Her approachability and honesty allow her to build trust with her employees and create strong, collaborative relationships that benefit the team’s engagement and productivity. All of these qualities would make Malia a strong asset to any team at Paychex."
- Katelyn Lennox - 

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Malia has demonstrated herself to be a hardworking, intelligent and driven individual for as long as I have known her.  Recently, I transitioned into the Implementation Supervisor role where she welcomed me with open arms while quickly helping me get brought up to speed on initiatives and showing me the ropes.  Malia is exceptional with analytical tasks and is always our “go-to” when it comes to salesforce reporting.  She is organized and dedicated to her duties and always strives to do her best. During the time I have worked with her, she has always been reliable, led by example and made sound decisions.  Any department or team would be lucky to have her! 

- Mallory Coyne -

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"Malia is a great cross-functional partner! I have tapped on her quite a bit during my time in TAA for her support and knowledge. I really appreciate her willingness to partner on finding solutions to the challenges our teams in OS and the MPSC have recently faced. She took ownership of communicating changes to our front line folks and the follow up with leadership to ensure we were all accountable to our piece in the plan. Malia is a trusted partner and an inspirational leader!"

- Laura Cavallaro -
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“In my time working with Malia Gardner she has been such an amazing peer. She is always there to assist with a client concern, brainstorm a new and improved way to do something, and listen if I am struggling with a situation or need advice. Malia has such an innovative and creative way of approaching situations which has been so integral in our success in Time and Attendance as we go in to year end and face a lot of new changes with staffing and productivity.”

- Samantha Tonzi - 

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